Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our Keller crews are already moving. We dispatch Keller units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.

Too many Keller, TX families have called a big national number only to get bounced through hold music before a random subcontractor shows up hours later, so Hirex Water Damage built its Keller operation differently. Every technician on our Keller roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our senior technicians are IICRC-certified and have worked everything from a clean supply-line break to a full sewage backup, so Structural Drying in Keller isn't a side service we tacked on β it's the reason the company exists. We carry full general liability coverage and are licensed to operate throughout Keller, TX, so you're protected from the moment our truck pulls into the driveway.
We keep a stocked warehouse inside Keller, TX so equipment never has to be trucked in from another region, which is the difference between a 45-minute arrival and a next-day one.
Anyone in Keller who has had a supply line fail overnight knows the real cost isn't the leak itself, it's how long the standing water sits before someone with the right equipment arrives. That's the gap Hirex Water Damage was built to close, one Keller call at a time.

Water damage doesn't always look dramatic at first β some of the costliest Keller jobs we've handled began as a small, easy-to-miss problem. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse β call our Keller line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
Whether it's one bedroom carpet or an entire flooded commercial floor, our Keller crews scale the response to match the loss β nothing gets a cookie-cutter response.
We arrive with submersible pumps and truck-mount extractors that get standing water out of a Keller property before it soaks deeper into the subfloor. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Once water is out, we bring in commercial air movers and LGR dehumidifiers, positioned using psychrometric readings rather than guesswork, with daily drying logs so you can see the numbers improving, not just take our word for it.
For Keller homeowners, that means drywall removal at the flood cut line, subfloor assessment, and content pack-out for anything that can be saved, with clear photo documentation at every stage for your insurance claim.
For commercial Keller accounts, we assign a project lead, run crews after normal hours to reduce downtime, and bring equipment sized to the actual footprint β we know a flooded lobby or a leaking unit above tenants below has to move fast.
When a Keller job involves sewage backup, our team suits up in full PPE, applies EPA-registered antimicrobials, and safely disposes of porous materials that can't be saved.
Every Keller job includes a preventive antimicrobial application, and if we spot conditions that need full remediation we tell you plainly instead of quietly hoping it clears up.

Every Keller estimate is written and explained before work begins β no vague "we'll see how it goes" pricing.
Because our equipment cache sits inside Keller, TX, most Keller calls see a technician on-site in under 60 minutes.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
If moisture readings aren't where they should be at the end of the job, we come back and keep drying at no extra charge.
Tell our Keller dispatcher what's happening β we'll ask a few quick questions to send the right equipment on the first trip.
The closest available technician is routed to your Keller property with equipment staged and ready.
We remove standing water first, then map moisture and position air movers and dehumidifiers based on the readings.
We re-check moisture levels daily until materials hit dry standard, then hand you full documentation for your records or your insurer.

We measure moisture with instruments, not guesswork, and we won't sign off on a Keller job until those readings match the dry standard for the materials involved. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
You'll find that exact commitment printed on your Keller paperwork, not just mentioned over the phone. A repeat visit under this guarantee doesn't mean starting over β we pull the original moisture logs and pick up exactly where the last visit left off.

"We had standing water from a burst water heater and the technician showed up before I even finished mopping the entry way." β Danielle R.
"The team handled every conversation with my adjuster β I never had to explain what psychrometrics meant to anyone." β Marcus T.
"Appreciated getting real numbers each day instead of someone just saying 'looks good' and packing up." β Priya S.
"A supply line failure flooded our kitchen and this crew had us reopened in under a week β much faster than we expected." β Aaron W.
"Sewage backup is not a fun call to make, but the crew treated it professionally and explained the whole containment process." β Lena G.
"Final bill matched the estimate to the dollar, which is rarer than it should be in this industry." β Sam O.
Local staging inside Keller, TX typically gets a Keller technician on-site inside an hour or two, depending on traffic and time of day.
Yes β every Keller job gets a written estimate before equipment is turned on, and we walk through it with you line by line.
Our Keller on-call rotation covers water extraction, drying, and blackwater cleanup any hour of the day or night.
Direct adjuster communication is standard β we send photo and moisture documentation formatted for a Keller insurance claim.
We rely on moisture meters and psychrometric readings, not a guess, before signing off on a Keller job as complete.
Blackwater and sewage response is a core part of what our Keller team does, not a job we sub out.
If it's safe, shut off the water source, move electronics and valuables away from the affected area, and avoid the space if standing water is near outlets.
We scale crews and equipment for commercial Keller accounts and assign a dedicated project lead for anything beyond a single unit.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most Keller jobs.
Mold isn't inevitable, but the window to prevent it is narrow, which is why we treat speed as part of the Keller service, not an upsell.
We stand behind every Keller job with a documented dry-standard guarantee and a 30-day callback policy.
We cover Keller and the surrounding zip codes listed below, plus neighboring communities throughout Keller, TX.
Keller is our home base, and our reach extends across Keller, TX through a network of staged equipment and on-call technicians. If your address falls inside or near Keller, a Hirex Water Damage crew can typically respond the same day.
β Embedded service-area map for Keller, Keller, TXCall now and speak with a real Keller dispatcher, not a national call center.
Call +1-844-234-5373